Penguin Ambidextrous Vertical Mouse

• The vertical alignment encourages a more ergonomic operating position
• Ambidextrous Design- Central ‘bow-tie’ switch allows for easy transition between right and left handed use.
• Easy-glide symmetrical base – Allows the user to rest either hand comfortably alongside the vertical structure, encouraging the use of the bigger muscles in the fore and upper arm to maneuver the mouse. Fine cursor control is still achievable with small hand and/or finger movements
• Precision performance laser – Provides accurate tracking on typical work surfaces
• Adjustable 400, 600, 800 or 1200 dpi settings – Encourages fast and precise operating movements
• Precision scroll wheel – For fast, accurate document scrolling
• Soft key touch – Low activation force and full key travel distance provides keying comfort
• 2 year warranty

The Penguin mouse is available in three sizes. To choose the correct one for you, measure your hand from the first crease on your wrist to the tip of your middle finger.

Penguin Mouse Sizing Guide

Wired and wireless (rechargeable) versions available.

Compatibility:

Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, Mac OS X.

Connectivity:

Plug & Play USB 2.0

Warranty:

2 years

DPI settings:

400, 600, 800 and 1200 dpi

Support

Documentation

•  Sizing guide

•  User guide & troubleshooting

•  Mac autoscroll installation

• Usability study

FAQs

Q: What should I do if my wired Penguin mouse is on but the clicks do not work / the cursor won’t move / the cursor moves erratically or slowly / the Penguin loses connection / the scroll wheel doesn’t work?

1. Remove the USB cable
2. Reboot your computer and install all necessary updates
3. Now firmly re-insert the USB cable directly into your computer, not via any multi USB hubs
4. Click and move the Penguin until the cursor moves on the screen
5. If the cursor does not move, then retry step 3 and plug the Penguin USB cable into a different USB port on your computer
6. If it still does not work, plug the Penguin into another computer to check it is operational
7. Failing all the above steps, please contact Customer Services with the serial number found on the base of the Penguin, similar to the format ‘MDWD********’

Q: What should I do if I don’t see a laser light on my wired Penguin mouse?

Your Penguin mouse uses an infrared (IR) laser, which is invisible to the human eye.

Q: What should I do if my Wireless Penguin Mouse is on but the clicks do not work / the cursor won’t move / the cursor moves erratically or slowly / the Penguin loses connection / the scroll wheel doesn’t work?

1. Remove the USB Dongle and turn ‘OFF’ the Penguin switch
2. Plug the USB Penguin charging cable firmly into your computer, not via any multi USB hubs
3. Plug the other end of the charging cable firmly into your Penguin mouse – orange light should show on ‘P’ logo
4. Wait for the Penguin to fully charge – orange light on ‘P’ logo will turn off when fully charged
5. Once fully charged, unplug the Penguin charging cable
6. Reboot your computer and install all necessary updates
7. Now firmly re-insert the USB dongle directly into your computer, wait 10/15 seconds and turn Penguin switch back ‘ON’
8. Click and move the Penguin until the cursor moves on the screen
9. If the cursor does not move, then retry step 3 and plug the Penguin USB cable into a different USB port on your computer
10. If it still does not work, plug the Penguin into another computer to check it is operational
11. Failing all the above steps, please contact Customer Services with the serial number found on the base of the Penguin, similar to the format ‘LGWL********’

Q: What should I do if my wireless Penguin mouse illuminated ‘P’ does not stay on?

There is an auto ‘power save’ with the Wireless Penguin (only) that will turn the illuminated ‘P’ logo off after approximately 20 seconds of the mouse being inactive. When the Penguin is moved, or clicked, the ‘P’ logo will re-illuminate and the mouse will be active.

Q: What should I do if I don’t see a laser light on my wireless Penguin mouse?

Your Penguin mouse uses an infrared (IR) laser, which is invisible to the human eye.

Still having problems?

Please give our customer services team a call on +44 (0) 345 345 0010.